Automotive Service Operations Lead

3 weeks ago


Matteson, Illinois, United States Gerald Auto Group Full time

We are a family-owned dealership with a long history of serving the Chicago area, known for our dedicated team and customer-focused approach. Our service center is seeking a skilled Service Advisor to lead our team, working closely with technicians and customers to provide excellent service and meet their needs. Key responsibilities include sales, productivity, and profitability, with a focus on customer satisfaction and loyalty.

Key Requirements:

  • Previous Service Advisor experience
  • Excellent communication and customer service skills
  • General knowledge of vehicle mechanical operations
  • Basic computer skills
  • Ability to work evening or Saturday hours
We offer a supportive work environment, opportunities for growth and development, medical and dental insurance, 401K retirement plan, vacation time, and paid time off, with a strong commitment to equal employment opportunity and advancement based on competence and potential.

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