Vehicle Perfection Specialist

7 days ago


Warren, Michigan, United States Northwest Bank Full time
Job Summary

The Vehicle Perfection Specialist role at Northwest Bank involves working with various stakeholders to ensure the perfection of liens, resolve title and lien issues, and track the status of titles and UCC-1's. This position requires effective communication, problem-solving, and organizational skills.

Key Responsibilities
  • Partner with third-party vendors and agencies to resolve title and lien issues.
  • Review and send customer correspondence to ensure accuracy and timeliness.
  • Verify the accuracy of state-issued titles and coordinate corrections when needed.
  • Process GAP claims to completion and maintain knowledge of job-specific products and services.
  • Provide exceptional customer service and support to internal and external stakeholders.
Requirements
  • High school diploma or equivalent preferred.
  • 3-5 years of related banking/lending experience preferred.
  • 2-6 years of customer service experience preferred.

Northwest Bank is an equal opportunity employer and is committed to maintaining a work environment that is free from discrimination and harassment.



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