ServiceNow Specialist

5 days ago


Atlanta, Georgia, United States Capgemini Full time
About Capgemini

Capgemini is a global leader in partnering with businesses to transform and manage their operations by harnessing the power of technology. The company is guided by its purpose of unleashing human energy through technology for an inclusive and sustainable future.

With a diverse workforce of nearly 350,000 team members in over 50 countries, Capgemini leverages cloud, data, AI, connectivity, software, digital engineering, and platforms to address the entire breadth of business needs.

As we unlock the true value of technology for businesses, our planet, and society, this passion drives a powerful commitment to a more inclusive, sustainable future.

About Cloud Infrastructure Services (CIS)

CIS powers enterprise business and technology digital transformation by accelerating change, reinforcing cybersecurity, empowering employees, managing complexity, and fostering adaptability.

Our 30,000 cloud professionals apply world-class expertise with cloud leaders to offer bespoke, ongoing cloud, infrastructure, cybersecurity, digital workplace, and enterprise service management support across various sectors in 50 countries.

Leveraging close partnerships with leading cloud vendors and advanced intelligence from our global operations centers, our CIS teams are trusted by clients to securely navigate dynamic business environments, driving forward business value.

ServiceNow Developer / Architect

We are seeking a ServiceNow Developer / Architect with extensive technical and hands-on experience, including a consistent track record of successful deployments for external customers.

As a ServiceNow Developer, you will work to craft, configure, script, and lead the technical solution on the ServiceNow platform to ensure a successful deployment for our customers.

You will work closely with the Platform Architect to refine ServiceNow platform requirements and complete the development of the agreed-upon solution.

The ideal candidate will demonstrate extensive scripting capabilities in one or more common languages used by ServiceNow, including Java, HTML, and Angular.

Key Qualifications

We require a minimum of 5 years of ServiceNow development experience, including extensive knowledge of ServiceNow Applications, such as CSM, ITSM, ITOM, HR, SecOps, GRC, and Employee Center.

The ideal candidate will have demonstrable experience in ITOM operational aspects of the IT environment, including monitoring, performance management, and automation.

Additionally, the candidate should have extensive knowledge of crafting Business Rules, ACLs, Client Scripts, UI Policies, UI Macros, UI Scripts, Catalog Forms, and other ServiceNow features.

The candidate should also have experience with JavaScript, Flow Designer, and Workflow Engine, as well as the ability to build prioritized applications using Studio and automate activities on the ServiceNow platform.

Experience integrating ServiceNow with external systems, such as AD, SSO, SCCM, Workday, SAP SuccessFactors, Jira, etc., is highly desirable.

Documenting technical work for purposes of knowledge transfer is also essential.

Additional Qualifications

We require a minimum of 3 years of IT-related experience, as well as ServiceNow CSA Certification. ServiceNow Implementation Specialist certification is a plus, and experience working in an Agile development environment is strongly preferred.

Experience leading multiple projects simultaneously and a strong understanding of cloud infrastructure and service management are also highly desirable.



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