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Care Coordinator I Bilingual Spanish
1 month ago
We are seeking a highly skilled Care Coordinator I Bilingual Spanish to join our team at Bayview Hunters Point Foundation for Community Improvement. As a Care Coordinator, you will play a vital role in providing case management, mental health, and substance use services to child clients with a history of persistent mental illness and/or substance use.
Key Responsibilities- Assist clients and families in locating, accessing, and utilizing a full range of healthcare services, community support groups, and resources.
- Establish and maintain housing, access mental and medical care, rehabilitation programs, and drug/alcohol services.
- Assess clients' needs and functioning, present cases in treatment team meetings, and monitor progress as needed.
- Act as a client advocate, interfacing with housing and support agencies, including property owners, support groups, Social Security, Medicare/MediCal, etc.
- Develop and maintain rapport and cooperative relationships with community agencies for the benefit of clients.
- Provide individual/group supportive counseling and psycho-education to assist clients in coping with mental illness and/or substance use, promote recovery, and develop self-sufficiency.
- Provide crisis intervention and facilitate conflict resolution among program clients as needed.
- Interface with clinical and medical staff in coordinating client care.
- Meet Agency client service expectations, monitor, and maintain documentation of client services, ensuring compliance with Agency, county, state, and federal policies and procedures, standards, and guidelines.
- Develop and maintain clinical skills through seminars, workshops, or other forms of continuing education/training related to individuals with a history of mental illness and/or substance use disorders.
- Attend and participate in Agency and program/team meetings, individual/group supervision, and related community Agency meetings as required/requested.
- Provide social rehabilitation services to clients and their families individually and/or group setting.
- Conduct outreach services to generate client referrals.
- Participate in community resource and/or health fairs.
- Provide parenting services to individuals, groups, or the community at large.
- If bilingual, assist with interpretation services for medical staff.
- Fluency in required language for assigned program (Spanish)
- A minimum of two (2) years of related experience or a bachelor's degree is required.
- Previous experience working in a social service/mental health environment, preferably with mental health and/or substance use clients.
- Current California driver's license, car insurance, and a driving record acceptable to the Agency's insurance carrier.
- Current knowledge of all job-specific skills, including crisis intervention and multicultural and socio-economic issues, and documentation standards.
- Knowledge of Agency policies and procedures, HIPAA, policies, and documentation guidelines, and county, state, and federal regulations relating to service programs for individuals and families with a history of mental illness and/or substance use.
- Knowledgeable about and actively supports integrated mental health, physical health, and substance use treatment for improving care for the whole person.
- Basic advocacy skills to include a holistic approach to integrated health care and case management.
- Skills to present ideas, information, and viewpoints clearly, both verbally and in writing.
- Able to efficiently use the personal computer to include Microsoft Office Suite and Electronic Health Record.
- Ability to travel in the community and/or between agency sites to provide services in a variety of settings, including outpatient and field-based locations (home, school, etc.).
- Ability to utilize data, outcomes, experience, and judgment to make effective business and therapeutic decisions.
- Demonstrate commitment to team objectives and Didi Hirsch mission.
- Adapt to changing needs by acquiring new skills and knowledge.
Bayview Hunters Point Foundation for Community Improvement is a nonprofit organization providing care to nearly 200,000 people annually across our programs. We are a national leader in whole-person mental health, crisis care, and substance use services since 1942. Our mission is to provide compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access.
