Customer Service Ambassador

3 days ago


Dickson, Tennessee, United States Staff My Agency Full time
Customer Service Representative

Staff My Agency is seeking a talented and caring professional to join our team as a Customer Service Representative. This role is focused on delivering exceptional customer experiences for our clients.

Key Responsibilities:
  • Provide prompt and accurate customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Establish and maintain strong customer relationships, following up with customers as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
What We Offer:
  • Competitive salary plus commission/bonus
  • Paid time off
  • Retirement plan match
  • Valuable experience and growth opportunities
Requirements:
  • Sales experience preferred
  • Excellent communication skills - written, verbal, and listening
  • Self-motivated and detail-oriented
  • Proactive problem-solving skills
  • Ability to work in a team environment and assess customer needs
  • Ability to obtain Property Casualty and Life and Health licenses


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