Sales Representative

3 weeks ago


Dublin, Ohio, United States W.W. Williams Full time

Inside Sales and Parts Opportunity Summary:

As a Sales Representative - Inside Parts, you will be responsible for working with customers to sell products or services that fill current or future needs and solve customers' problems. This role involves communicating with customers to determine their concerns, problems, or needs while maintaining a high degree of professionalism.

Key Responsibilities:

  • Communicate with customers to determine their needs and provide solutions that maximize customer satisfaction and sales opportunities.
  • Identify sales opportunities beyond current needs and provide customers with information to make informed decisions.
  • Use extensive product knowledge to identify exact parts needed and price and availability with a high degree of accuracy.
  • Emphasize product features and benefits, quote prices and credit terms, and prepare orders for sales obtained.
  • Enter products sold into computer resulting in a thorough accounting of inventory levels and accurate customer invoices.
  • Recover freight costs by following the current freight policy.
  • Process customer payments in any of the acceptable forms, assuring that credit policies are observed when credit is the chosen payment method.

Requirements:

  • High school diploma or general education degree (GED); or one to three years of related sales experience.
  • Strong written and verbal communication skills.
  • Strong customer service skills.
  • Computer and software skills including Microsoft Office Suite.

About the Company:

W.W. Williams is a leading provider of industrial power products with an extensive network of 44 facilities employing more than 515 service technicians. Our mission is to be the trusted provider of innovative, timely solutions that surpass your expectations.

We offer competitive wages and benefits, and a welcoming, diverse, and inclusive environment. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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