Front Desk Coordinator

2 days ago


Chicago, Illinois, United States Dentologie Full time
Job Title: Front Desk Concierge

We are seeking a highly skilled and experienced Front Desk Concierge to join our team at Dentologie. As a Front Desk Concierge, you will be the first point of contact for our patients and will play a critical role in providing exceptional patient care and experience.

Responsibilities:
  • Professionally greet and communicate with patients, both verbally and in writing.
  • Provide a positive 10-star patient experience by ensuring that every interaction is friendly, efficient, and personalized.
  • Schedule and confirm appointments, ensuring that patients are seen in a timely manner.
  • Present accurate treatment plans to patients and answer any questions they may have.
  • Accept payment for services and accurately post to the ledger.
  • Answer phones, texts, and emails in a timely and professional manner.
  • Communicate and follow up with staff and patients to ensure seamless care.
  • Handle confidential medical information with discretion and professionalism.
  • Check in lab cases and assist with training new team members as needed.
Requirements:
  • Excellent verbal and written communication skills.
  • Strong interpersonal and customer service skills.
  • Organizational skills and attention to detail.
  • Time management skills with a proven ability to meet deadlines.
  • Patient care and empathy.
Dentologie Benefits:
  • Medical, dental, and vision insurance.
  • Free dental coverage for employees.
  • Employer-paid life and disability insurance.
  • $50/month for mass transit or parking expenses.
  • 401k with employer match.
  • Flexible spending accounts.
  • Paid holidays.
  • Paid personal and sick time.
  • Supportive, friendly leadership that wants you to succeed.
  • Upbeat team and fun culture.

We are committed to creating a workplace that is inclusive and respectful of all employees. We welcome applications from diverse candidates and are an equal opportunity employer.



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