Waste Management Leader

5 days ago


Jersey City, New Jersey, United States Interstate Waste Services Full time
About Interstate Waste Services

We are a leading provider of solid waste and recycling services, operating in Northern New Jersey, Southern New York State, New York City, Pennsylvania, and Ohio. Our mission is to deliver high-quality services while prioritizing employee, customer, and environmental safety.

Job Summary

We seek an experienced Route Supervisor to oversee collections activities in one or more lines of business. The successful candidate will lead drivers and helpers, collaborate with the Operations Manager, and drive functional excellence and budget achievement.

Key Responsibilities:
  • Safety
    • Develop and communicate safety goals and objectives.
    • Remove unsafe conditions or situations from drivers' routes.
    • Work with the sales team to identify and eliminate unsafe conditions on new or existing customers.
    • Partner with the maintenance department to ensure all equipment remains in working order and complies with safety standards.
    • Oversee effective safety and accident prevention programs.
    • Engage assigned employees in active participation to instill a culture of safety.
    • Conduct daily shift safety briefings.
    • Perform route vehicle inspections.
    • Respond to vehicle accidents and conduct preliminary investigations.
  • Customer Experience
    • Provide service that meets or exceeds customer expectations.
    • Understand missed pickup goals and meet or exceed expectations related to those goals.
    • Resolve unusual service requests, equipment breakdowns, and schedule changes with timely communications.
    • Interact with customers to solve and rectify any issues and improve the overall customer experience.
  • Efficiency
    • Establish productivity goals where needed.
    • Ensure adherence to operating standards and manage labor hours and disposal expenses.
    • Create, modify, and improve routes to maximize density and improve efficiency.
    • Reduce route hours using techniques such as service conversions and container upsizing.
  • Employee Engagement
    • Create a collaborative, communicative team environment.
    • Build and develop talent on the team.

The ideal candidate should have a strong background in supervising collections activities, excellent communication skills, and the ability to work effectively in a fast-paced environment.

This role offers a competitive salary range of $80,000 - $110,000 per year, depending on experience and qualifications.



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