Windows Technical Lead

1 month ago

Grand Rapids, Michigan, United States Tek Leaders Inc Full time

Job Title: Windows Technical Lead

Job Summary:

We are seeking a highly skilled Windows Technical Lead to join our team at Tek Leaders Inc. The successful candidate will be responsible for providing architectural support on VMware Server security and networking layer of IT infrastructure.

Key Responsibilities:

  • Developing, maintaining, and supporting networks in NSX/NSXT.
  • Proficiency in VMware virtualization technologies including ESXi, vCenter Server, SRM, VSAN, and NSX.
  • Implementation, administration, and troubleshooting of VMware ESXi and vCenter.
  • Installation, configuration, and administration of VMware ESXi 7.X on physical servers, vSwitch, and dvSwitch management.
  • Managing Site Recovery Manager.
  • Experience in UCS, ESXi, and Dell Server troubleshooting, upgrades, and firmware management.
  • Experience in any cloud computing platforms, AVS, GCP, or AWS.
  • Must have in-depth knowledge of Microsoft server platforms, Windows Servers, and VMware monitoring and troubleshooting server performance.
  • Must have good experience on printers and Windows troubleshooting, know about printer mapping, printer port, and print queue.
  • Performance tuning of ESXi host, implement hardening on ESXi host, experience in P2V, VMotion, and VMware virtual centre.
  • Physical boxes such as HP, DELL, Lenovo (ILOs, Xclarity, iDRAC), hardware hands-on experience (boot problems, blue screens, raid controller, faulty disks, RCAs on hardware failures).
  • TCP/IP routing principles, firewall rules, DNS troubleshooting, packet loss/latency issues.
  • Citrix XenApp.
  • Must have good knowledge on storage concepts, remote storage (SAN, NAS).
  • Patch management, vulnerability remediation, and knowledge on SCCM.
  • Must establish a very good automation skills and ability to create scripts or execute commands remotely against one or more servers by PowerShell or any.
  • Candidate must be a well-organized, process-oriented, and technically proficient in both systems administration and effective team management.
  • Expertise in capacity management.
  • Good documentation skills, document system configurations, procedures, and troubleshooting guides, topologies, and diagram, explain and plan for future upgrades.
  • ServiceNow or similar service management system.
  • Must have in-depth knowledge of ITIL and IT service management principles, change, incident, and problem management.
  • Knowledge in Dynatrace or any of APM tools, Commvault, IBM cloud, good to have OpenShift.
  • Knowledge on F5 or any other load balancer, Infoblox or any other DNS tools.
  • Must have experience on handling any major projects, upgrades, migrations, and driven the team.

Responsibilities:

  • Experience in people management and team management.
  • To manage the daily support and operations of Windows operating systems, web servers, VMware.
  • Manage the team in shift to ensure prompt resolution of issues on Windows infrastructure.
  • Serve as a liaison between project infrastructure management and clients to guarantee smooth and timely delivery of new infrastructure implementation.
  • Project management and reporting on team activities to ensure the timely communication and delivery of tasks, projects, and resolution to issues.
  • Experience in assisting to full fill any of technical gaps.
  • Excellent interpersonal skills and ability to motivate staff and communicate confidently with all levels of management.
  • Should be able to guide the BAU team and provide necessary trainings.
  • Collaborate with cross-functional teams to ensure timely delivery of projects.

Good to Have:

  • IIS server management, certificate management skills, hands-on experience on SSL configuration.
  • Install, configure, and maintain IIS web servers and related software, manage and deploy web applications and updates on IIS servers.
  • Install and configure .NET applications in Microsoft IIS, analyze log files, and diagnose web server problems.

NSX, VMware, ESXi

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