Retail Sales Associate

4 days ago


Corpus Christi, Texas, United States Marshalls Full time
Customer Experience Expert

As a Customer Experience Expert at Marshalls, you will be responsible for delivering a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. You will adhere to all operational, merchandise, and loss prevention standards, and may be cross-trained to work in multiple areas of the store in order to support the needs of the business.

  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Acknowledges and responds to customer feedback and concerns in a professional and courteous manner
  • Maintains accurate and up-to-date knowledge of store products and services
  • Assists customers with returns, exchanges, and other customer service issues
  • Responsible for maintaining a clean and organized store environment, including the sales floor, stockrooms, and customer service areas
Key Responsibilities
  • Deliver a highly satisfied customer experience
  • Support and embody a positive store culture
  • Maintain accurate and up-to-date knowledge of store products and services
  • Assist customers with returns, exchanges, and other customer service issues
  • Maintain a clean and organized store environment

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Expert. If you have a passion for delivering exceptional customer service and a strong desire to work in a fast-paced retail environment, we encourage you to apply.



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