Customer Service Associate
7 days ago
We are seeking a skilled and customer-focused Customer Service Associate to join our team at Sam's Club in Chillicothe, OH.
About the RoleThis role involves ensuring the store area is maintained in accordance with company policies and procedures. Key responsibilities include maintaining the store area by properly handling returns, zoning the area, arranging and organizing merchandise, identifying shrink and damages.
Additional responsibilities include providing member service by maintaining exit areas, reviewing member receipts, acknowledging the member and identifying member needs, assisting members with purchasing decisions, and assisting members with locating merchandise.
The successful candidate will also assist with securing and safeguarding Sam's Club assets and property by observing and communicating potential criminal activity according to company policies and procedures.
Furthermore, the selected candidate will train new associates on company processes and procedures, teach new technology and tool functionality, deliver new program rollout training, and provide continuous learning and process improvement opportunities.
Benefits- We offer competitive pay, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet.
- Health benefits include medical, vision, and dental coverage.
- Financial benefits include 401(k), stock purchase, and company-paid life insurance.
- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
- Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.
No minimum qualifications are listed for this position. However, preferred qualifications include customer service experience, retail experience including operating front end equipment, and working with mobile retail applications.
Work EnvironmentSam's Club is located at 1270 N Bridge St, Chillicothe, OH 45601-1852, United States of America.
This role offers an estimated salary of $18.00 - $25.00 per hour, depending on experience and qualifications.
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