Eligibility Technician Lead

3 days ago


Denver, Colorado, United States City and County of Denver Full time
About Our Job

The City and County of Denver is seeking a highly skilled Eligibility Technician Lead to join our team at the Family and Adult Assistance Division (FAAD) of Denver Human Services.

What We Offer

We provide a competitive salary commensurate with education and experience, as well as a comprehensive benefits package that includes a guaranteed life-long monthly pension, 457B Retirement Plan, and generous paid time off.

Location

This role will be based in the Castro Building (1200 N Federal Blvd) and will require working from the office several days a week, with the option to work from home or other locations as needed.

What You'll Do

As an Eligibility Technician Lead, you will be responsible for reviewing, triaging, and conducting in-depth research for applications and cases for services provided by the Family and Adult Assistance Division (FAAD). You will work closely with Eligibility Technicians and provide over-the-shoulder support, stay updated with current rules and policies for all public assistance programs and systems, and implement process improvements as directed by division leadership.

About You

We are looking for a detail-oriented and adaptable individual with experience in determining eligibility for public assistance programs, preferably in Colorado. You should have strong communication skills, be able to work effectively in a team environment, and be committed to working with intention and sensitivity amongst a diverse demographic of coworkers and clientele.

Required Minimum Qualifications
  • Education: Graduation from high school or the possession of a GED, HiSET, or TASC Certificate
  • Experience: Three (3) years of experience determining eligibility for a variety of public assistance programs
  • Education/Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirement

Please submit your application as soon as possible and no later than September 27th at 11:59pm. The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.



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