Senior Training and Development Manager
4 days ago
We are a dynamic and rapidly growing Quick Service Restaurant (QSR) company seeking an experienced and talented individual to lead our training and development initiatives. As the Director of Learning and Growth, you will be responsible for designing and implementing comprehensive training programs aimed at enhancing the skills and performance of our team members across all levels.
About the Role:
- Develop and implement onboarding programs for new team members to ensure a smooth transition into their roles and foster a positive work environment.
- Design and execute long-term development strategies to support the growth and career progression of team members, including leadership development initiatives.
- Lead the training efforts for marketing rollouts, ensuring team members are equipped with the knowledge and skills to effectively promote and execute new menu items, promotions, and initiatives.
Responsibilities:
- Identify opportunities for skill enhancement and create training modules to address gaps in performance or areas for improvement.
- Establish and maintain reporting mechanisms to track training effectiveness, employee progress, and performance metrics.
- Collaborate with cross-functional teams, including Operations, Marketing, and Human Resources, to align training initiatives with organizational goals and objectives.
Requirements:
- Hospitality Management or related field
- Minimum 5 years of experience in training and development, preferably within the QSR industry
- Proven track record of designing and implementing successful training programs that drive results and improve employee performance
Salary: $80,000 - $110,000 per annum, based on location and experience
Benefits:
- Competitive salary commensurate with experience
- Retirement savings plan with employer match
- Paid time off and holidays
- Opportunities for career advancement and professional development
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