Data Center Facilities Engineer

4 weeks ago

Washington, Washington, D.C., United States Serigor Inc. Full time
Job Title: Data Center Facilities Engineer

At Serigor Inc., we are seeking a highly skilled Data Center Facilities Engineer to join our team. As a key member of our infrastructure team, you will be responsible for evaluating the electrical, environmental, and data capacity of our data center in connection with its expansion.

The ideal candidate will have a strong background in data center engineering and management, with experience in evaluating risks linked to potential outages affecting critical data, environmental conditions, or electrical services. You will be responsible for consistently updating existing risk mitigation strategies and alert protocols for critical services, supporting both the data center and the 911 call floor.

Key Responsibilities:

  • Monitor, notify, and report power or HVAC-related alerts, promptly reporting any issues that may impact the call floor operations team.
  • Coordinate and collaborate on maintenance or repair activities that could potentially affect call floor operations.
  • Scrutinize all change requests related to upgrades or maintenance that might influence call floor operations and provide guidance to operations managers.
  • Generate a weekly report detailing the performance of critical infrastructure.
  • Stay abreast of industry best practices in data center and 911 center operations, identifying any existing gaps.
  • Facilitate necessary failover testing on critical infrastructure and 911 applications.
  • Monitor and report on any cybersecurity risks affecting the call floor.
  • Monitor and report on patch management for all servers that support the call floor.
  • Organize, direct, and manage contract operation support functions, involving multiple, complex, and inter-related project tasks.
  • Manage data center projects, including coordinating with vendors and contractors, tracking progress, and meeting deadlines. Provide technical guidance and support to ensure successful project implementation.
  • Conduct regular inspections of equipment to ensure optimal performance and reliability.
  • Using existing client tools, monitor and analyze power usage, temperature, and humidity levels in the data center to identify and resolve any issues or inefficiencies.
  • Manage and coordinate with vendors and contractors to ensure equipment is properly installed, maintained, repaired, and replaced as needed.
  • Develop and implement procedures and protocols for equipment maintenance, emergency response, and disaster recovery.
  • Document and maintain accurate records of all equipment, maintenance activities, and infrastructure changes.
  • Oversee all aspects of the data center's critical physical infrastructure.
  • Ensure that all work performed within the space is done to high quality and without impact to internal/external customers.
  • Identify improvement areas in existing and next-generation data center designs according to industry standards to address master planning, building architectural systems, constructability, and sustainability.
  • Forecast future requirements to support evolving information technology solutions to support redundant emergency operations.
  • Draft or review RFPs related to the data center's design and equipment upgrades.
  • Provide relevant feedback for datacenter improvements as required.
  • Provide and enforce the standards by which electrical and mechanical systems, including cable management, airflow, physical security, are to be operated and maintained.
  • Facilitate data center audit for facility infrastructure.
  • Provide technical expertise for root cause analysis and remediation recommendations as required.
  • Investigate incidents involving failures and or interruptions of the IT infrastructure, oversee the resolution, and preventative actions to mitigate future occurrences.

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