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Senior TPF Realtime Coverage Specialist

1 month ago

Tulsa, Oklahoma, United States USA7 DXC Technology Services LLC Full time

Job Overview:

DXC Technology Services LLC is seeking a highly skilled Senior TPF Realtime Coverage Analyst to join our team. The ideal candidate will be responsible for providing 24x7 onsite and work-from-home support for TPF production systems, ensuring the integrity and optimal performance of applications and systems.

Key Responsibilities:

  • 24x7 Support: Provide around-the-clock support for production systems both onsite and remotely.
  • Second-Level Operations Support: Offer second-level support for operations, including dump analysis, outage recovery, resolution and follow-up on issues.
  • System/Network Trouble Calls: Handle and resolve system and network trouble calls efficiently.
  • Software Implementations: Perform and oversee software implementations to ensure smooth transitions and minimal disruptions.
  • Tool Development and Maintenance: Identify the need for new tools, create them as necessary, and maintain existing tools to enhance operational efficiency.
  • Database Monitoring: Monitor database integrity, address recoup and lost addresses, manage record alterations, and respond to database-related trouble calls.
  • Maintenance Checkouts: Conduct regular maintenance checkouts, including TLDRs.
  • Design Reviews: Participate in design reviews to ensure new implementations meet operational standards and requirements.
  • Crisis Team Support: Support crisis team activities as needed, ensuring rapid and effective response to emergencies.
  • Disaster Recovery Planning and Implementation: Participate in disaster recovery planning and execution to safeguard system integrity and continuity.
  • Implementation Coordination: Coordinate with various teams to ensure smooth and effective implementation of systems and software.
  • Special Projects: Engage in special projects as assigned, contributing to the continuous improvement of our systems and processes.

Qualifications:

  • Required: 7+ Years zTPF Mainframe experience
  • Required: High School diploma.
  • Preferred: Bachelor's degree in computer science, information technology, or a related field or equivalent experience in TPF.
  • Experience with system and network troubleshooting.
  • Knowledge of database integrity monitoring and related troubleshooting.
  • Excellent communication and coordination skills.

If you are a motivated and skilled professional ready to take on the challenges of ensuring the integrity and efficiency of our TPF production systems, we encourage you to apply for this dynamic and rewarding position.