Automotive Payment Resolution Specialist

5 days ago


Fort Worth, Texas, United States Insight Global Full time

At Insight Global, we are committed to delivering exceptional results for our clients. As an Automotive Payment Resolution Specialist, you will play a vital role in resolving payment-related exceptions for our large automotive financial services client in North Fort Worth.

The ideal candidate will have prior experience in the automotive customer service space, specifically within a role where they spoke to insurance agencies about claims. Your excellent communication and problem-solving skills will enable you to effectively handle inbound phone calls related to client accounts, including negotiations with insurance companies, family members of deceased individuals, and soldiers under the Servicemembers Civil Relief Act.

We offer a competitive salary range of $55,000 - $65,000 per year, depending on your level of experience.

Required Skills and Qualifications
  • Prior experience in automotive customer service, particularly with insurance agencies
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • HS Diploma or higher education
Benefits

We pride ourselves on creating diverse and inclusive environments where employees can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters.

Our benefits package includes opportunities for growth and development, a collaborative and supportive work environment, and a commitment to diversity and inclusion.



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