Customer Support Representative

5 days ago


San Antonio, Texas, United States BeneLynk Full time

BeneLynk is a company dedicated to improving lives and positively impacting social determinants of health barriers by providing our Managed Care partners with the information they need, and people with the advocacy they deserve.

We are seeking a Customer Support Representative to join our team. As a Customer Support Representative, you will be responsible for conducting telephonic screening services to Medicare Advantage beneficiaries enrolled in a BeneLynk contracted Medicare Advantage plan.

The ideal candidate will have excellent verbal and written communication skills, ability to communicate with elderly individuals, and bi-lingual (English & Spanish) preferred. You will also be required to maintain current knowledge of state and federal regulatory requirements to adhere to strict compliance of all aspects of BeneLynk's Outreach Operations.

This is a full-time, non-exempt position, paying $18-$19.50 per hour, depending on experience. Benefits include medical, dental, vision, and employee assistance program benefits, monthly bonus incentives, 401K match, streaming service reimbursement, and 23 paid days annually.



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