Creative Events Coordinator and Customer Service Ambassador

3 days ago


Wisconsin Rapids, Wisconsin, United States Michaels Stores Full time
About the Role

We are seeking a highly motivated and organized Creative Events Coordinator and Customer Service Ambassador to join our team at Michaels Stores in Kenosha, WI. This is a full-time opportunity that offers a competitive salary of approximately $45,000 per year.

Job Description

As a Creative Events Coordinator and Customer Service Ambassador, you will be responsible for planning, coordinating, and facilitating events within our store to provide a stress-free, fun, and engaging experience for guests. Your duties will include:

  • Coordinating multiple events at once, including children's birthday parties and craft classes or events;
  • Engaging with clients of all ages by creating an environment of fun and creativity;
  • Demonstrating and instructing party participants in the completion of craft projects;
  • Facilitating and implementing party add-ons such as goody bags, balloons, etc. to company standards;
  • Communicating events with clients and store team members;
  • Completing administrative tasks such as answering emails, making phone calls, and completing paperwork as needed;
  • Adjusting plans and events based on client feedback and needs;
  • Ensuring client satisfaction for scheduled events;
  • Upholding the company's cleanliness and safety standards.
Requirements and Qualifications

To be successful in this role, you will need:

  • Energetic and enthusiastic personality;
  • The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers;
  • Excellent people skills;
  • Experience working with children and children's events;
  • Good communication skills, including written, verbal, and nonverbal communication as well as listening skills;
  • Organizational skills, interpersonal skills, and creative problem-solving skills;
  • Retail and/or customer service experience.
Benefits

We offer a comprehensive benefits package, including health insurance, paid time off, tuition assistance, generous employee discounts, and more. Our goal is to prioritize the wellbeing of our teams and create a supportive work environment.



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