Network Operations Specialist
3 weeks ago
Job Summary:
Insight Global is seeking a skilled Network Control Specialist to join our team in the Network Operations Center (NOC). The ideal candidate will have a strong background in network support, preferably in a NOC environment, and be proficient in network monitoring tools and diagnostic utilities.
Key Responsibilities:
- Monitor fault tickets for critical issues and create tickets to resolve them.
- Work with satellite providers to resolve connectivity issues and collaborate with shipboard engineers to resolve network problems.
- Identify root causes, severity levels, workarounds, testing requirements, and implement fixes to restore network functionality.
Requirements:
- Bachelor's degree in Information Technology, Telecommunications, Network Administration, or a related field.
- Proven experience in network support, preferably in a NOC environment.
- Strong knowledge of TCP/IP, routing protocols, and network security.
- Excellent troubleshooting and problem-solving skills.
- Familiarity with Cisco, Ericsson, VMWare, ESXI, Solarwinds, PRTG, or other networking equipment.
Preferred Qualifications:
- Knowledge of IoT, RF engineering/optimization, and DAS (Distributed Antenna System).
- Relevant certifications (e.g., CCNA, CompTIA Network+).
About the Role:
This is a unique opportunity to work in a dynamic Network Operations Center environment, where you will be responsible for monitoring and resolving network issues, collaborating with cross-functional teams, and contributing to the overall success of the organization.
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