Experienced Luxury Brand Ambassador
3 days ago
Ferrari Beverly Hills Service Center is seeking a highly skilled Member Experience Manager to join our team. The ideal candidate will possess extensive experience in hospitality, luxury brands, and Ultra High Net Worth Individuals (UNHWI). This role involves building, curating, and maintaining the productivity of our exclusive membership community, as well as creating and curating the physical member journey, in-person and digitally.
The successful candidate will lead and oversee the development and implementation of an engaging marketing and communications strategy to maintain FBH Club engagement. This includes fostering ideas and strategies to promote and amplify FBH activities, ensuring brand awareness through relevant lifestyle events, and developing social media initiatives to increase membership.
As a key member of our team, you will be responsible for executing social media strategies, reviewing membership applications, and implementing retention and renewal strategies for our members. Additionally, you will embody the core values of Ferrari Beverly Hills Club, serving as a primary contact for external communication and interacting with various stakeholders, including marketing agencies and members of the press.
To be considered for this role, you must have a Bachelor's degree in Business Administration or a related field, with at least two years of work experience in a related occupation. Required skills include experience in building hospitality projects, social media strategy and management, sales and marketing for luxury brands, and managing large teams across departments and time zones.
This is an excellent opportunity to join a dynamic team and contribute to the success of Ferrari Beverly Hills Service Center. If you are a motivated and driven individual with a passion for luxury brands and exceptional customer service, we encourage you to apply.
We estimate the salary for this position to be around $120,000 - $150,000 per year, depending on experience. Benefits may include health insurance, retirement plan, and paid time off.
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