Retail Operations Specialist
3 days ago
The role of Retail Operations Specialist at DICK'S SPORTING GOODS INC is a dynamic opportunity to lead and inspire teams in delivering exceptional customer experiences.
About the Role:
We are seeking a skilled and motivated individual to oversee daily store operations, driving sales growth, and ensuring seamless execution of brand standards. As a key member of our retail leadership team, you will be responsible for developing and implementing strategies to enhance customer engagement, teammate experience, and overall store performance.
Responsibilities:
- Leadership & Team Management: Lead by example, fostering a positive and inclusive work environment that encourages collaboration, open communication, and mutual respect among teammates.
- Store Execution & Merchandising: Uphold company standards for visual merchandising, inventory management, and presentation, ensuring a cohesive and engaging shopping experience for customers.
- Training & Development: Provide guidance and support to new hires, promoting onboarding success and cross-training existing teammates to drive skill development and retention.
- Operations & Logistics: Assist the store leadership team in planning and executing daily assignments, game plans, projects, or store events, aligning with company goals and objectives.
- Quality Standards: Collaborate with the Assistant Store Manager to maintain high-quality customer service, resolving issues promptly and professionally.
Qualifications & Requirements:
- Availability: Flexible scheduling, including nights, weekends, and holidays, to meet business needs.
- Experience: Prior retail sales experience or customer-focused background preferred.
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