Pharmacy Technician Assistant

3 weeks ago

Providence, Rhode Island, United States NTT DATA Group Corporation Full time

NTT DATA Corporation is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan.

We operate with 60,000 professionals in 36 countries.

Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.

NTT DATA is currently seeking licensed Remote Pharmacy Technicians-Call Center to fill a long-term contract/temporary role.

This role involves providing professional and courteous phone assistance to all callers through the criteria-based prior authorization process. The successful candidate will be responsible for maintaining complete, timely, and accurate documentation of reviews, transferring clinical questions, escalations, and judgment calls to the pharmacist team, and assisting with other duties as needed.

Main Responsibilities:

  • Effectively manage work volume by handling inbound calls/fax/ePA requests utilizing appropriate courteous and professional behavior based upon established standards.
  • Comply with departmental, company, state, and federal requirements when processing all information to ensure accuracy of information being provided to internal and external customers.
  • Communication with other internal groups regarding determination status and results (seniors, pharmacists, appeals, etc.).
  • Identify and elevate clinical inquiries to the pharmacist team as appropriate.
NTT DATA is a recognized leader in IT and business services, including cloud, data, and applications, headquartered in Texas.

As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration, and global data centers.

We are committed to our clients' long-term success. Visit or LinkedIn to learn more.


NTT DATA is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law.

We are committed to creating a diverse and inclusive environment for all employees.

If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles.

The starting hourly rate for this remote role is $18.00 This reflects the target compensation for the position across all US locations.

This position may also be eligible for incentive compensation based on individual and/or company performance.

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