Customer Service Ambassador
4 days ago
We are an iconic Oklahoma City institution bringing our beloved menu, warm atmosphere, and deep hospitality to the Tulsa Community.
Compensation$15.00 per hour - $20.00 per hour based on experience + Tips
Job DescriptionKey Responsibilities:
- Welcome and greet guests, making them feel comfortable and ensuring their needs are met.
- Identify first-time guests and provide a personalized dining experience through menu tours.
- Maintain in-depth knowledge of food, beverage, and bar processes to make informed recommendations.
- Assist guests with special dietary needs and ensure their experience is exceptional.
- Take orders accurately and enter them into the POS system.
- Deliver outstanding service from order placement to meal completion.
- Deliver food and beverages promptly and maintain high standards of cleanliness and appearance throughout the restaurant.
- Monitor guest satisfaction and respond promptly to any concerns or requests.
- Process payments, handle money, and operate a point-of-sale system with accuracy.
- Work collaboratively with team members to ensure smooth service delivery.
- Must be 21 years of age or older.
- Excellent communication skills and ability to understand the predominant language(s) of our guests.
- Average to above-average knowledge of beer, wine, and spirits.
- Basic math skills and ability to handle cash and operate a POS system.
- Ability to work in a standing position for extended periods (up to 6 hours) and safely lift up to 25 pounds.
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