Customer Service Ambassador

4 days ago


Tulsa, Oklahoma, United States Good Egg Dining Group Full time
About Good Egg Dining Group

We are an iconic Oklahoma City institution bringing our beloved menu, warm atmosphere, and deep hospitality to the Tulsa Community.

Compensation

$15.00 per hour - $20.00 per hour based on experience + Tips

Job Description

Key Responsibilities:

  • Welcome and greet guests, making them feel comfortable and ensuring their needs are met.
  • Identify first-time guests and provide a personalized dining experience through menu tours.
  • Maintain in-depth knowledge of food, beverage, and bar processes to make informed recommendations.
  • Assist guests with special dietary needs and ensure their experience is exceptional.
  • Take orders accurately and enter them into the POS system.
  • Deliver outstanding service from order placement to meal completion.
  • Deliver food and beverages promptly and maintain high standards of cleanliness and appearance throughout the restaurant.
  • Monitor guest satisfaction and respond promptly to any concerns or requests.
  • Process payments, handle money, and operate a point-of-sale system with accuracy.
  • Work collaboratively with team members to ensure smooth service delivery.
Requirements
  • Must be 21 years of age or older.
  • Excellent communication skills and ability to understand the predominant language(s) of our guests.
  • Average to above-average knowledge of beer, wine, and spirits.
  • Basic math skills and ability to handle cash and operate a POS system.
  • Ability to work in a standing position for extended periods (up to 6 hours) and safely lift up to 25 pounds.


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