Senior Client Services Professional

1 week ago


Poughkeepsie, New York, United States Rifton Full time
Role Overview

We are seeking a skilled Senior Client Services Professional to join our team at Rifton Adaptive Equipment in Poughkeepsie, NY. As a key member of our client success team, you will be responsible for delivering exceptional service and support to our customers.

About the Role

The successful candidate will manage all aspects of customer relationships, including new orders, returns, exchanges, and customer inquiries. You will work closely with our internal teams to ensure seamless communication and efficient resolution of customer issues.

Responsibilities
  • Manage customer accounts, ensuring timely and effective resolution of issues
  • Process new orders, returns, and exchanges in a prompt and professional manner
  • Field customer inquiries via phone and email, providing accurate and helpful responses
  • Collaborate with internal teams to resolve customer complaints and improve overall customer satisfaction
Requirements

To succeed in this role, you will need:

  • A strong passion for delivering exceptional customer service
  • Excellent written and verbal communication skills
  • Ability to work effectively in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Proficient typing and computer navigation skills
What We Offer

In addition to a competitive salary, we offer:

  • Starting $60,000/year
  • Generous company contribution to health benefits
  • Paid Time Off
  • 401K

We pride ourselves on being a dynamic and supportive work environment that fosters growth and development. If you are a motivated and customer-focused individual who is passionate about making a difference, we encourage you to apply.



  • Poughkeepsie, New York, United States Marshall & Sterling Inc Full time

    Marshall & Sterling Inc Job DescriptionAbout the Role:We are seeking a highly skilled and dedicated Client Service Professional to join our team at Marshall & Sterling Inc. As a key member of our team, you will be responsible for delivering exceptional client service and support, ensuring that our clients receive the highest level of service possible.Job...


  • Poughkeepsie, New York, United States Marshall & Sterling Inc Full time

    At Marshall & Sterling Inc, we are seeking a highly skilled and detail-oriented Client Service Coordinator to join our team. This role will provide exceptional service and administrative support for the department, ensuring seamless day-to-day operations.Job SummaryThe Client Service Coordinator will be responsible for providing prompt and efficient...


  • Poughkeepsie, New York, United States Marshall & Sterling Inc Full time

    Job Summary:">This role is responsible for providing exceptional administrative support to the department, ensuring seamless operations and outstanding customer service. As a Client Service Coordinator at Marshall & Sterling Inc, you will be an integral part of our team, working closely with Client Service Specialists to deliver top-notch support to our...


  • Poughkeepsie, New York, United States Bridge Senior Living Full time

    About Bridge Senior LivingBridge Senior Living is a leading provider of senior living services, dedicated to delivering exceptional care and support to our residents.Job SummaryWe are seeking a compassionate and caring individual to join our team as a Resident Caregiver. In this role, you will play a vital part in ensuring the physical, emotional, and social...


  • Poughkeepsie, New York, United States K.A. Recruiting, Inc. Full time

    We are seeking a Senior Medical Laboratory Professional to join our team at KA Recruiting Inc. in Poughkeepsie, New York.About the RoleAs a Senior Medical Laboratory Professional, you will function under the supervision and guidance of the Laboratory Supervisor and participate in the multidisciplinary process of delivering prompt and accurate diagnostic...


  • Poughkeepsie, New York, United States Marshall & Sterling Inc Full time

    About the RoleWe are seeking a highly skilled Client Services Specialist to join our team at Marshall & Sterling Inc. In this role, you will provide exceptional administrative support to our department, ensuring seamless day-to-day operations and exceptional customer service.Key ResponsibilitiesProvide prompt and efficient assistance with administrative...


  • Poughkeepsie, New York, United States MARSHALL & STERLING INC Full time

    Company OverviewMarshall & Sterling Inc. is a leading provider of insurance solutions, dedicated to delivering exceptional service and expertise to its clients.


  • Poughkeepsie, New York, United States Marshall & Sterling Inc Full time

    As an Insurance Sales Professional at Marshall & Sterling Inc, you will play a critical role in driving business growth and expanding our customer base.The ideal candidate will possess excellent communication skills, a strong understanding of insurance products, and the ability to aggressively pursue and close sales. A proven track record of sales success...


  • Poughkeepsie, New York, United States Marshall & Sterling Inc Full time

    OverviewThe ideal candidate for this Client Relationship Specialist position at Marshall & Sterling Inc will have a strong background in customer service and account management. This role is perfect for someone who is passionate about building relationships with clients and ensuring their needs are met.SalaryThe estimated salary for this position ranges from...


  • Poughkeepsie, New York, United States RightPro Staffing Full time

    Job Summary:We are seeking an experienced Senior Registered Nurse to join our team in a Med Surg contract position. This is an excellent opportunity for a dedicated nurse to work with patients and contribute to their recovery journey.About the Role:Specialty: Med SurgDiscipline: RNHours: 36 hours per week, 12-hour shiftsShift Type: DaysThis contract position...


  • Poughkeepsie, New York, United States Marshall & Sterling Inc Full time

    At Marshall & Sterling Inc, we are seeking a highly skilled and organized Assistant Client Services Specialist to join our team.This role will provide superior service and administrative support for our department, ensuring the highest level of customer satisfaction.Key Responsibilities:Provide prompt and efficient assistance according to agency procedures...


  • Poughkeepsie, New York, United States MasTec Utility Services Full time

    Job Title: Corrosion Technician SpecialistEstimated Salary: $65,000 - $80,000 per yearAbout MasTec Utility ServicesMasTec Utility Services provides comprehensive engineering, design, and integrated services to the power, oil & gas pipeline, and gas distribution industries. Our team of multidiscipline engineers and project management professionals deliver...


  • Poughkeepsie, New York, United States Maxim Healthcare Services Full time

    We are seeking a highly skilled and dedicated pediatric nursing professional to provide quality care to medically fragile patients in the comfort of their own homes. Located in Poughkeepsie, NY, this exciting opportunity offers a chance to make a meaningful difference in the lives of our clients and their families.Job OverviewAs a skilled pediatric nurse...


  • Poughkeepsie, New York, United States Cross Country Locums Full time

    Are you a skilled CRNA with expertise in anesthesiology looking for an ongoing locum assignment in the Hudson Valley area of New York?We have an exciting opportunity at Cross Country Locums for a dedicated and experienced CRNA to join our team on a permanent or locum basis.About the Role:This is a hospital-based position that offers a unique blend of general...


  • Poughkeepsie, New York, United States Emerald Health Services Full time

    We are seeking a skilled Telehealth Nursing Professional to join our team at Emerald Health Services. As a Telehealth Nurse, you will be responsible for providing high-quality patient care and support to patients in a variety of settings.About the RoleThis is a full-time opportunity that requires flexibility and adaptability. You will work closely with our...


  • Poughkeepsie, New York, United States Astor Services Full time

    Job OverviewAstor Services is seeking a skilled Therapeutic Services Specialist to join our team. This is a unique opportunity to make a meaningful impact in the lives of students who require short-term therapeutic and educational support.ResponsibilitiesThis position involves providing individual therapy, group therapy, and family therapy under the...


  • Poughkeepsie, New York, United States Astor Services Full time

    Job TitleEarly Childhood Occupational TherapistAbout Astor ServicesAstor Services is dedicated to providing quality occupational therapy services to children. We strive to create a nurturing environment that supports each child's unique needs and abilities.Key ResponsibilitiesDevelop and implement individualized education plans to support children's motor...

  • Account Manager

    1 week ago


    Poughkeepsie, New York, United States Marshall & Sterling Inc Full time

    **Job Overview:**We are seeking a highly motivated and organized Account Manager to join our team at Marshall & Sterling Inc. As a key player in client success, you will be responsible for managing designated accounts and providing exceptional support to Sales Executives.**Key Responsibilities:**Manage service timelines for designated accounts, ensuring...


  • Poughkeepsie, New York, United States OPWDDTaconic DDSO Full time

    Job TitleSenior Physical TherapistJob SummaryThe Senior Physical Therapist works under the general direction of a higher-level, licensed physical therapist or clinician, independently providing a variety of physical therapy treatment services to individuals with severe or acute physical disabilities.Key ResponsibilitiesImplement and execute established...


  • Poughkeepsie, New York, United States Astor Services Full time

    Job OverviewAstor Services offers a unique and challenging opportunity for a Home-Based Crisis Intervention (HBCI) Therapist to join our clinical team. As an HBCI Therapist, you will provide assessment and treatment services to individuals and families in their homes, utilizing evidence-based practices such as Dialectical Behavior Therapy (DBT).About the...