Benefits Renewal Specialist

7 days ago


South Jordan, Utah, United States GBS Benefits Full time
About the Role

The Benefits Renewal Specialist is a key member of our team at GBS Benefits, Inc., responsible for delivering exceptional customer experiences and driving operational excellence. This role involves executing and delivering on metrics and objectives as outlined by our manager.

Responsibilities:
  • Renew employer-based employee benefit packages, ensuring seamless transitions for clients and carriers.
  • Thrives in fast-paced environments, driven to succeed, with high energy levels and commitment to assisting clients, brokers, Client Managers, and administrative support.
  • Assists with new business development and manages renewals of current business, leveraging effective follow-up skills to ensure timely completion.
  • Maintains strong relationships with clients, brokers, and internal stakeholders, modeling team commitment through meeting deadlines and demonstrating a cooperative, collaborative, and flexible mindset.
  • Works closely with SE Client Managers to renew client policies upon anniversary dates, exemplifying professionalism and a drive for results.
  • Manages the renewal process, requesting information from carriers, including current bills, censuses, rates, and summaries, to ensure accurate quotes and plan selection.
  • Evaluates carrier options, ensures proper plans are quoted and accurately entered into client spreadsheets, and communicates renewal decisions to carriers.
  • Cultivates proactive relationships with clients on a quarterly basis or as needed, providing detailed notes in company tracking programs (BenefitPoint, Monday.com).

We're seeking a skilled professional who can deliver exceptional results in a dynamic environment. If you're a motivated individual with excellent communication and relationship-building skills, we encourage you to apply.



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