Account Manager
4 weeks ago
Auctane is a leading provider of shipping and software solutions, dedicated to helping sellers and shippers fulfill their promises to consumers. Our mission is to fuel commerce through exceptional delivery, making it possible for businesses to meet the ever-rising expectations of their customers.
Job SummaryWe are seeking an experienced Account Executive to join our Solutions Sales team. As an Account Executive, you will work directly with large shipping clients to ensure we gain, grow, and retain business. This role is responsible for revenue growth within a defined territory and requires strong relationship management skills, industry expertise, and a passion for prospecting and winning new customers.
Key Responsibilities- Develop and execute sales strategies to increase customer base in assigned territory
- Outbound prospecting and lead generation
- Partner with Solutions Engineers to develop complex solutions
- Effectively position Auctane's suite of products and differentiate competitively
- Grow an assigned book of business
- Annually increase portfolio revenue through cross-sell and upsell opportunities
- Prepare strategic plans for top customers annually
- Introduce upgrades and new features where applicable
- Limit managed account churn
- Develop multi-layered solutions within accounts
- Leverage field presence to add value on-site
- Collaborate with Customer Success counterpart
- Build strong internal and external customer relationships
- Bachelor's degree preferred
- Minimum of two (2) years field sales experience required
- Minimum of two (2) years relationship management experience
- Excellent verbal and written communication skills
- Proven negotiation and closing skills
- Strong customer relationship management skills
- Ability to demonstrate critical thinking
- Discount on personal shipment orders via and GlobalPost
- Charitable donation matching
- Volunteer day
- Referral fee
- Great work-life balance
- A cross-cultural atmosphere
- Internal and external training
- Free access to online training platforms such as LinkedIn Learning
- 10 paid days off for U.S. holidays
- Health and wellness benefits
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