Enterprise Support Professional, Manufacturing Operations

1 week ago


Fremont, California, United States Tesla Full time
Key Responsibilities

As an Enterprise Support Professional, you will be responsible for the end-to-end integration of MES and ERP applications. This includes working directly with software developers and users on the production floor to understand issues and provide solutions in real-time.

  • Own the troubleshooting process from start to finish, identifying root causes and implementing corrective actions
  • Collaborate with cross-functional teams to resolve production-critical calls and ensure minimal downtime
  • Develop and maintain documentation to support knowledge sharing and transfer among team members

Requirements

  • Bachelor's degree in a related field or equivalent experience, demonstrating exceptional technical expertise
  • Minimum 2 years of experience in support engineering, with a strong understanding of SQL and programming languages (Python, Go)
  • Familiarity with monitoring tools like Prometheus, Grafana, and Splunk is essential
  • Demonstrated ability to work effectively in a fast-paced environment, prioritizing tasks and meeting deadlines
Compensation Package

The estimated salary range for this position is $96,000 - $156,000 per year, plus additional benefits and stock awards.

Tesla offers a comprehensive compensation package, including health insurance, retirement plans, and employee assistance programs. Additionally, you will receive competitive pay, bonuses, and equity opportunities as a valued member of our team.



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