Pet Care Specialist

2 days ago


Port Arthur, Texas, United States Petco Full time
Job Title: Guest Experience Specialist

At Petco, we're passionate about delivering exceptional guest experiences that exceed our customers' expectations. As a Guest Experience Specialist, you'll play a vital role in creating a welcoming and engaging environment for our guests and their pets.

Key Responsibilities:
  • Provide top-notch guest service, ensuring that every interaction is personalized and memorable.
  • Assist guests in selecting the perfect products for their pets, providing expert advice and recommendations.
  • Contribute to a clean, safe, and healthy environment for both guests and animals, adhering to our high standards of animal care.
  • Process transactions accurately and efficiently, handling cash, credit, and check sales with ease.
  • Participate in visual merchandising and inventory management, ensuring that our stores are always well-stocked and visually appealing.
  • Collaborate with store leadership to achieve sales goals and drive business results.
Requirements:
  • High school diploma or equivalent required; prior retail or customer service experience a plus.
  • Ability to lift up to 50 pounds and stand for long periods, with occasional bending and kneeling.
  • Excellent communication and interpersonal skills, with a passion for delivering exceptional guest experiences.
  • Ability to work a flexible schedule, including weekends and holidays.
What We Offer:
  • A competitive hourly rate and opportunities for advancement.
  • A comprehensive training program to help you succeed in your role.
  • A fun and dynamic work environment with a team of passionate and dedicated colleagues.
  • Discounts on pet-related products and services.


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