IT Specialist

Welcome to My3Tech, a pioneering technology firm based in Raleigh, NC. We are currently seeking an exceptional IT Specialist to join our team as an Enterprise Client Deployment Expert.

This is a full-time onsite position with the City of Raleigh Information Technology Department. As an Enterprise Client Deployment Expert, you will be responsible for architecting and troubleshooting all endpoint-related systems and software for the City of Raleigh. Your primary tasks will include:

• Engineering, testing, deploying, and managing client images for Windows workstations/VDI and macOS
• Managing, maintaining, and evolving enterprise client management systems InTune, SCCM, and JAMF
• Installation, evaluation, automation, and problem resolution of endpoint clients and release management deployments

To succeed in this role, you will need:

• Deep knowledge of converged endpoint management, including enterprise client deployment, software delivery/application packaging, patch management, Windows deployment services/computer imaging, task sequences, hardware/software inventory and reporting
• Experience with JAMF Suite (imaging, packaging, scripting) for managing macOS
• Strong working knowledge of Windows 10 desktop support, experience supporting macOS in an enterprise environment, and experience with mobile device management
• Good knowledge of group policies, PowerShell, and Windows administration tools
• Strong knowledge of Windows Server and Active Directory, general networking, DNS, DHCP knowledge, and troubleshooting experience

My3Tech is a dynamic company that has recently won several awards, including the 2019 Drexel LeBow Analytics 50 Award for analytics innovation and the 2019 IDC Smart Cities North America Award for Urban Planning and Land Use. The City of Raleigh, where we are based, is recognized frequently in the national media for various measures of community health.

The estimated salary for this position is $60,000 - $90,000 per year, depending on experience. If you are passionate about technology and have a strong background in endpoint management, we encourage you to apply for this exciting opportunity.