Customer Service Representative

1 week ago


Auburn, Washington, United States Lowe's Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Checkout Associate at Lowe's. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions accurately, and maintaining a clean and safe store environment.

Key Responsibilities
  • Provide excellent customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Process transactions accurately and efficiently using a cash register, assisted self-checkout registers, or mobile checkout unit.
  • Maintain a clean and safe store environment by adhering to housekeeping standards and programs, detecting and reporting any security risks or hazards.
  • Work effectively in a fast-paced environment, navigating multiple checkout lanes and prioritizing tasks to meet customer needs.
  • Collaborate with colleagues to achieve sales goals, promote products, and provide a positive shopping experience for customers.
Requirements
  • Less than 1 year of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • Less than 1 year of experience standing and navigating throughout the checkout areas for extended periods of time in a retail store environment.
  • High school diploma or equivalent.
Benefits

Lowe's offers a competitive hourly rate, paid time off, and a comprehensive benefits package, including health, dental, and vision insurance, life and disability insurance, and a 401(k) retirement plan. We also offer opportunities for career growth and development, as well as a discount program for associates and their families.

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.



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