Dental Front Desk Coordinator
4 weeks ago
We are seeking a highly organized and patient-focused Dental Front Desk associate to join our team at Simply Beautiful Smiles. The ideal candidate will have exceptional communication skills and a focus on customer service.
What We Offer:
- Competitive compensation and benefit package
- Modern offices equipped with the latest dental technology
- Teaching environment with succession planning and tuition reimbursement
- Healthcare benefits (medical, prescription drugs, dental, and vision)
- 401(k) savings plan
Responsibilities:
- Greet and welcome patients and visitors
- Provide outstanding customer service to patients, coworkers, and the public
- Follow HIPAA confidentiality guidelines
- Answer patient phone calls following SBS's Excellence in Customer Service Program
- Check patients into the patient management system
- Verify insurance eligibility
- Ensure financial agreements are signed and scanned
- Note in patient's appointments; next day co-pays and balances to be collected
- Collect all balances and co-pays
Requirements:
- Dentrix Enterprise experience
- Ability to work some nights plus a weekend or two each month
- Experience working with patients in a dental office
- Must be able to work in our office
- Flexible schedule
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