Dental Front Desk Coordinator

4 weeks ago


College Park, Maryland, United States Simply Beautiful Smiles Full time
Job Description

We are seeking a highly organized and patient-focused Dental Front Desk associate to join our team at Simply Beautiful Smiles. The ideal candidate will have exceptional communication skills and a focus on customer service.

What We Offer:

  • Competitive compensation and benefit package
  • Modern offices equipped with the latest dental technology
  • Teaching environment with succession planning and tuition reimbursement
  • Healthcare benefits (medical, prescription drugs, dental, and vision)
  • 401(k) savings plan

Responsibilities:

  • Greet and welcome patients and visitors
  • Provide outstanding customer service to patients, coworkers, and the public
  • Follow HIPAA confidentiality guidelines
  • Answer patient phone calls following SBS's Excellence in Customer Service Program
  • Check patients into the patient management system
  • Verify insurance eligibility
  • Ensure financial agreements are signed and scanned
  • Note in patient's appointments; next day co-pays and balances to be collected
  • Collect all balances and co-pays

Requirements:

  • Dentrix Enterprise experience
  • Ability to work some nights plus a weekend or two each month
  • Experience working with patients in a dental office
  • Must be able to work in our office
  • Flexible schedule


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