Quality Department Manager

15 hours ago

Mesa, Arizona, United States Capstone Precision Group Full time
Job Summary

The Quality Department Manager is responsible for ensuring all safety regulations and HESS policies are followed during operations. This role manages the day-to-day operations of the department, planning, coordinating, and directing quality control programs to ensure continuous production of products consistent with established standards.

Key Responsibilities
  • Follow all safety and HESS policies.
  • Use basic mathematical calculations, add, subtract, multiply, and divide.
  • Audit and monitor product quality for the department.
  • Communicate with Department and Plant Manager on nonconformance issues and general discussion.
  • Participate in department audits and ensure all issues are resolved in a timely manner.
  • Encourage employee development through training, education, and positive reinforcement.
  • Ensure all quality work is conducted in accordance with the company training materials.
  • Directly responsible for employee development, discipline, and staffing needs.
  • Review and approve employee time records and requests.
  • Maintain clear communication with Supply Chain on material issues.
  • Be dedicated to continuous improvement, researching and brainstorming.
  • Support company objectives and utilize best practices to meet goals.
  • Work with the Quality Engineer and Plant Manager on future opportunities.
  • Make fact-based decisions using data and historical knowledge.
  • Actively engage in employee full life cycle, including interviewing, hiring, training, development, and performance management.
  • Lead by example, using the 5S Principles, maintaining a clean and organized area.
  • Oversee tooling and material discrepancies.
  • Oversee controls of non-conforming material.
  • Keep calibration records current and up to date.
  • Develops budget and regulates QC labor and equipment resources to meet inspection and calibration requirements.
  • Develops and analyzes statistical data.
  • Assists in the development and revisions of the Inspection Records.
  • Plans, promotes, and organizes training activities related to product quality and reliability.
  • Investigates and adjusts customer complaints regarding quality.
  • Responsible for training and teaching inspectors proper company inspection procedures.
  • Monitors inspector's work assignments daily and documents inspector training.
  • Communicate with Production Control, Manufacturing, Test, Customers, and Government Representatives.
  • Selects products for tests at specified stages in the production process and tests products for various qualities such as dimensions and performance.
  • Writes quality and process reports to validate standards and performance.
  • Recommends modifications of existing quality or production standards to achieve optimum quality.
  • Familiar with and understands GD&T.
  • Maintain needed training certification.
Qualifications and Experience

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High School diploma or General Education Diploma (GED) preferred.
  • Ability to accurately read and interpret documents such as safety rules, prints, operating and maintenance instructions, and procedure manuals.
  • Black Belt certified.
Other Skills and Abilities

To perform this job successfully, an individual should have knowledge of Excel Spreadsheet software and Mini Tab software.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this Job, the employee is regularly required to talk or hear.
  • The employee is frequently required to stand; use hands to finger, handle, or feel.
  • The employee is occasionally required to walk; sit and reach with hands and arms.
Travel

May require some domestic and international travel.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work is primarily performed in a typical production environment. Wear safety attire or protective gear, may be exposed to distracting noise levels, may work within a few feet of other workers. For the most part, ambient room temperatures and lighting as found in a typical office environment.

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