Insurance Client Relations Specialist

3 days ago


Castle Rock, Colorado, United States Matt Fitzpatrick - State Farm Agent Full time
Job Summary

We are seeking a skilled Insurance Client Relations Specialist to join our team at Matt Fitzpatrick - State Farm Agent. As an Account Associate, you will play a vital role in growing our agency through meaningful client relations and acting as a liaison between customer needs and agency departments.

About Us

Our company is dedicated to helping people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Colorado Springs, CO and offer a range of insurance and financial services, including auto, home, life, and retirement planning.

Your Role

As an Insurance Client Relations Specialist, your responsibilities will include:

  • Managing client accounts and updating information in our database.
  • Assisting clients with policy changes and inquiries.
  • Processing insurance claims and following up with clients on claim status.
  • Coordinating with underwriters to ensure timely policy issuance.
What We Offer

We offer a competitive salary of approximately $55,000 per year, depending on experience, plus benefits including license reimbursement, 401(k), bonus based on performance, flexible schedule, opportunity for advancement, paid time off, and training & development.

Requirements

To be successful in this role, you will need:

  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.


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