Data Analytics Manager

6 days ago


New York, New York, United States 911 Memorial & Museum Full time

Job Summary:

The Data Analytics Manager - Fundraising Insights is a key member of the Institutional Advancement department at the 9/11 Memorial & Museum. This role serves as the primary source for data reporting, cataloguing, extraction, and analysis related to donors, memberships, fundraising events, and grants.

Main Responsibilities:

  • Serve as the primary strategist for using fundraising data within Salesforce software for the IA department and other internal teams.
  • Collaborate with IT and Finance to manage the flow of information into and out of Salesforce, ensuring accurate data storage and structure.
  • Design and implement customized reports from multiple database platforms, providing insights into fundraising performance and constituent engagement.
  • Manage coding, structure, consolidation, import, and export of fundraising data flowing into and out of Salesforce and Marketing Cloud.
  • Analyze and interpret financial and constituent-related data to inform strategic decisions and drive organizational growth.
  • Develop and maintain effective relationships with stakeholders across the organization, ensuring seamless communication and collaboration.
  • Stay up-to-date with industry trends and best practices in fundraising data management and analytics.

Qualifications:

  • Bachelor's degree required; relevant experience may be considered in lieu of degree.
  • 3+ years' experience working with Salesforce Nonprofit Success Pack or comparable donor software in a large, member-centric environment.
  • Proven expertise in donor services, fundraising data collection, and analysis.
  • Strong Microsoft Excel skills and ability to design, customize, and consolidate reports.
  • Experience with data configuration and analysis in digital marketing tools like EveryAction, Marketing Cloud, or Constant Contact.
  • Data entry experience and ability to work with high-transactional volume activity.
  • Excellent written and oral communication skills, with ability to distill complex data insights into actionable recommendations.

About Us:

The 9/11 Memorial & Museum is an equal opportunity employer committed to creating an inclusive workplace that reflects the diversity of our communities. We welcome applications from candidates who share our values and are passionate about making a difference.



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