Sales and Account Management Professional

5 days ago

Oklahoma City, Oklahoma, United States Action Gypsum Full time
Job Overview

Action Gypsum Supply is seeking a Sales and Account Management Professional to join our team. This role will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.

Key Responsibilities
  • Provide customers with product or service information to assist them in determining appropriate merchandise to purchase
  • Recommend additional products or services to meet customer needs while maintaining superior service on a daily basis
  • Identify sales opportunities by developing new prospects and interacting with existing customers by phone or in person
Essential Functions:
  • Sale of residential and commercial interior building products by phone (call-in) and in-person counter sales
  • Build long-term customer relationships by providing price quotations, taking material orders, and ensuring orders are properly placed and delivered on time
  • Learn product features and associated customer benefits for major product categories and be conversant on application of those products in residential and commercial applications
  • Educate customers on new products and suggest relevant products to meet customer requirements for their projects
  • Follow up on customer inquiries
  • Assist outside sales representatives with day-to-day account management
  • Order and follow up on special order materials
  • Stock showroom shelves as needed
  • Keep tool room organized and stocked
  • Help with inventory and inventory cycles when location requires it
Work Environment:
  • Sitting, standing and walking intermittently
  • Indoor office environment, temperature controlled
  • Ability to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk or hear and taste or smell
  • Occasionally lift or move up to 30 pounds
  • Use specific vision abilities, including close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Competencies:
  • Ability to manage relationships with customers, employees and other leaders of the organization to impart that expertise and serve as a subject matter expert
  • Self-directed, accountable for results and proactive; independent problem solver
  • Skilled at communicating clearly both verbally and in writing, including the ability to provide non-technical assistance in a simple, straightforward manner
  • Commitment to fulfilling the mission of Action Gypsum Supply
  • Maintain a professional demeanor and respond with urgency
  • Show strong teambuilding and interpersonal skills in dealing with difficult employee issues
  • Commitment to motivating staff through creating a positive working environment
  • Capacity to solve a wide range of complex problems and advise management on recommended solutions
Requirements:
  • High School diploma or equivalent required
  • Bilingual (English & Spanish)
  • Familiarity with Microsoft Office and other basic computer programs
  • Customer Service experience

The estimated salary for this role is $45,000 - $65,000 per year, depending on experience and qualifications.

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