Senior Fraud Investigator

4 weeks ago


Louisville, Kentucky, United States PNC Full time
Job Summary

PNC is seeking a highly skilled Senior Fraud Investigator to join our team. As a key member of our organization, you will be responsible for reviewing and investigating customer cases, reports, and work for potential and actual loss, minimizing fraud, AML, and/or organizational risk.



Responsibilities

  • Review and Investigate Customer Cases: Conduct thorough investigations of customer cases, reports, and work to identify potential and actual losses, and take appropriate action to minimize risk.
  • Research and Analyze Bank Activities: Research and analyze bank activities and reports to detect and prevent possible fraudulent and suspicious activities, and recommend disposition.
  • Use Defined Research Procedures: Utilize defined research procedures to identify and resolve issues, and start to identify trends.
  • Follow Standards and Practices: Follow standards and practices to mitigate fraud, AML, and other risk exposure and loss, and share best practices amongst the team and/or service partners.
  • Prepare and Maintain Documentation: Prepare and maintain appropriate documentation of analysis performed, and coordinate with internal or external stakeholders as appropriate.


Requirements

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:



  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.


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