Instrument Maintenance Specialist
7 days ago
We are seeking a skilled Instrument Maintenance Specialist to join our team at Guitar Center.
About Us
Guitar Center is a leading music retailer that embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.
As an Instrument Maintenance Specialist, you will be responsible for providing maintenance and repair services on customer-owned instruments and assisting in maintaining store inventory. Your primary goal will be to ensure a positive customer experience through excellent service and craftsmanship.
Key Responsibilities:
- Interact with customers, ensuring a positive customer experience
- Service customer-owned instruments with a high level of craftsmanship
- Maintain store owned gear, as requested
- Complete warranty repair work
- Additional duties as assigned
Requirements:
To be successful in this role, you should have a skilled understanding of repairing guitars. Additionally, foundational product knowledge on Guitar Center products is preferred.
Benefits:
We offer robust benefits and perks, including medical, dental, vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. We are an Equal Opportunity Employer and provide fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws.
Salary: $55,000 - $65,000 per year
We believe in creating inclusive environments that put our customers first while fulfilling our mission. If you are a motivated and detail-oriented individual with a passion for music and customer service, we encourage you to apply for this exciting opportunity.
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