Pet Care Specialist

4 weeks ago


Melbourne, Florida, United States Pet Supermarket Full time
Pet Supermarket Job Description

We are seeking a highly motivated and animal-loving individual to join our team as a Sales Associate. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and assisting with day-to-day store operations.

Responsibilities:
  • Provide friendly and knowledgeable customer service to ensure a positive shopping experience.
  • Assist customers with product selection and answer questions to ensure they have the right food and accessories for their pets.
  • Maintain the consistency and reputation of the store by complying with Brand Standards.
  • Work as part of the store team to meet or exceed targeted sales goals.
  • Clean pet enclosures and ensure all animals have appropriate food and water.
  • Support in maintaining the fish system.
  • Assist with the restocking of merchandise on shelves and fixtures.
Requirements:
  • Preferred retail or customer service experience.
  • Enjoy working with and around animals.
  • Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays.
  • Must be at least 16 years of age.
Physical Demands:
  • Heavy lifting up to 55lbs required several times throughout a shift.
  • Active listening and observation required when communicating with customers and employees.
Competencies:
  • Customer Focus: Establishes and maintains effective relationships with customers and gains their trust and respect.
  • Team Player: Support a positive work environment where everyone can work together to do their best.
  • Drive for Results: Committed to exceeding all training and goals successfully.
  • Listening: Practices attentive and active listening.
  • Compassion: Genuinely cares about people and their pets.

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