External Affairs Communications Coordinator Role

1 week ago

Los Angeles, California, United States CSUDH Foundation Full time

Job Title: External Affairs Communications Coordinator

About Us: Crystal Stairs, Inc. is a leading provider of child care services, research, and advocacy. We are committed to building a diverse and inclusive workforce and culture.

Job Description:

We are seeking an experienced Communications Coordinator to drive the development of our print and electronic communication, marketing, branding, media relations, social media messaging, and marketing initiatives.

The ideal candidate will have a strong background in marketing, communications, journalism, or public relations, with a minimum of five years of professional experience. They will be responsible for cultivating and maintaining relationships with media outlets, managing our website content, creating and reviewing electronic and print collateral materials, and serving as a key agent of Crystal Stairs at internal and external special events and community events.

The successful candidate will also have exceptional written and verbal communication skills, analytical and strategic thinking abilities, and extensive computer knowledge, including MS Office Suite and other desktop publishing programs.

Key Responsibilities:

  • Drive the vision for agency communication, marketing, and messaging to increase brand position and reputation.
  • Create innovative marketing and communication strategies to ensure competitive exposure.
  • Lead the coordination and development of agency's marketing and communications messaging on key child care issues and agency-related activities.
  • Develop and manage Annual Report theme, content, and collateral design in conjunction with agency departments.
  • Oversee and manage the content updates on the Crystal Stairs website, agency SharePoint site, and all social media and email marketing platforms.
  • Lead the development and rebranding of agency's website. Maintain content and develop training manual for designated staff.
  • Develop and review written material for distribution to Crystal Stairs clients, community, funders, and news media to ensure brand integrity.
  • Develop and manage relationships with media outlets, including television, newspaper, radio, and community agencies to strengthen Crystal Stairs visibility.
  • Seek press and media opportunities for the agency, Chief Executive Officer, and Director of External Affairs.
  • Develop and distribute press releases, track media impressions, and alerts for the agency.
  • Lead agency's internal communications trainings to ensure staff meet the branding and communications guidelines.
  • Participate in conceptualizing the agency's communications agenda to enhance and strengthen its presence within the immediate and broader communities.
  • Partner with public policy/advocacy team to develop agency position papers, relevant social media content, and editorials on matters related to Crystal Stairs or important issues affecting child care funding and families.
  • Cultivate professional and productive relationships with agency's board of directors, leadership team, managers, colleagues, community stakeholders, and vendors.
  • Represent the agency at various external meetings, such as community events and committees meetings related to child care and children's issues.
  • Supervise staff, including administrative support staff and interns, as the work demands deem necessary.

Requirements:

  • Bachelor's degree in communications, journalism, public relations, business marketing, or related field required.
  • Minimum five years of professional experience in marketing, communications, journalism, or public relations.
  • Strong project management experience and ability to organize, prioritize, and delegate workflow.
  • Analytical and strategic thinker with excellent written and verbal communication skills.
  • Extensive computer knowledge: MS Office Suite, PowerPoint, and other Desktop Publishing programs.

Benefits:

  • Medical/Dental/Vision - 95% paid by employer.
  • 401k Matching Options.
  • Flex Spending.
  • Pre-paid Legal Services.
  • Sick and Vacation Time.
  • Paid Holidays and Winter Break.
  • Opportunity for Growth and Development.
  • Robust Learning Management System offering continuing education units: PDC, HRCI, CEU, CPE, PDU, SHRM.

Salary: $85,000 per year (estimated based on location and industry standards).

Location: Los Angeles, CA 90056.

Contact Information: Please submit your application through our website or email us at [email address removed].

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