Customer Service Representative: Shreveport, LA

1 week ago

Shreveport, Louisiana, United States American Cash Advance Full time
About American Cash Advance

We are a leading cash advance company, helping people get from their current emergency to their next payday for over 20 years. Our team is comprised of ambitious self-starters who are always willing to go the extra mile for both the customer and the company.

Job Responsibilities
  • Build exceptional customer relationships
  • Market to gain new customers
  • Review accounts for accuracy and needed updates
  • Fund loans, collections, and customer acquisitions
Requirements
  • Math skills, including the ability to count money
  • Social skills, including the ability to engage and interact professionally
  • Problem-solving skills, including the ability to negotiate payment terms
  • Communication skills, including the flexibility to work with different personalities
  • Computer skills, ability to use computer programs required to process day-to-day transactions
  • Clerical skills, including the ability to file folders, answer phones, scan and copy paperwork
  • Organization skills, including the ability to utilize filing systems
Benefits
  • Health insurance (up to 80% of premiums paid by company)
  • Dental, vision, life, long and short-term disability insurance
  • 401K
  • Paid holidays
  • Paid vacations
  • Paid all-purpose time off
  • Paid training
  • Advancement opportunity
  • Unlimited earning potential

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