Sales and Customer Experience Specialist
6 days ago
Midway Car Rental seeks a skilled Sales and Customer Experience Specialist to join our team. In this role, you will be responsible for delivering exceptional customer experiences through personalized sales approaches and developing a thorough understanding of our business operations.
Key Responsibilities:
- Demonstrate exceptional sales and customer service skills to enhance customer experience.
- Maintain accurate and up-to-date knowledge of our vehicle fleet and additional services offered.
- Process rental and return documents accurately and efficiently.
- Provide assistance to customers by responding to or resolving their concerns.
- Support office cleanliness and maintain a professional appearance.
Qualifications and Requirements:
- 1-2 years of customer-facing experience
- 6+ months of sales experience
- Strong English communication skills, both verbal and written
- Ability to multitask and prioritize tasks efficiently
- Passion for working with people and providing excellent customer service
- Professional appearance and demeanor
- Clean driving record and minimum 3 years of licensed driving history
What We Offer:
- Competitive hourly rate of $18.50-$19.50, plus bonus opportunities
- Paid time off, including holidays, vacations, and sick days
- Medical, dental, and vision insurance after 60 days of employment
- 401(k) participation and employee stock ownership plan after 6 months of employment
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