Customer Service Ambassador for Amusement Department
6 days ago
Round1 Entertainment is seeking a Customer Service Associate to join our dynamic Amusement Department. This exciting opportunity allows you to work in a fun and fast-paced environment where you can utilize your exceptional customer service skills to provide an unforgettable experience for our guests.
Key Responsibilities:
- Cultivate strong relationships with customers, ensuring their needs are met and exceeded.
- Maintain inventory levels in amusement games, guaranteeing a seamless experience for all visitors.
- Ensure game areas and counters remain clean and visually appealing to create an inviting atmosphere.
- Respond promptly and politely to customer inquiries, providing assistance and resolving issues efficiently.
- Answer phone calls for general inquiries, showcasing your exceptional communication skills.
- Participate in special projects and other duties assigned by management, demonstrating your adaptability and enthusiasm.
Essential Skills and Qualifications:
- A high school diploma and a minimum of one to two years of experience in hospitality or retail environments.
Benefits Package:
- Enjoy 1 hour of non-prize arcade play per week.
- Experience 90 minutes of bowling per week, complete with shoes.
- Take advantage of 1 hour of karaoke/billiards per week.
- Benefit from 50% discount on food items during working shifts.
- Receive 1 complimentary beverage per shift.
Work Environment and Physical Demands:
- The role requires regular work in a bowling center/arcade environment, which may involve high noise levels, dust, and activity.
- Physical demands include standing, walking, bending, stretching, twisting, climbing, and having mobility/flexibility in confined spaces.
- Lifting/moving up to 100 lbs with assistance is necessary.
Estimated salary: $45,000 - $60,000 per year, depending on location and experience.
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