Assistant Store Manager
6 days ago
We are seeking a highly skilled and experienced Assistant Store Manager to lead the daily operations of our sales floor at the Milton Store in Flagstaff, AZ. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring the overall success of our store.
Key Responsibilities- Develop and execute retail operations plans to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
- Monitor product levels and ensure payroll costs and operating costs are managed to budget.
- Lead the day-to-day operations of the sales floor and ensure that Team Members deliver excellent customer service to donors and customers.
- Work to de-escalate customer situations while finding an appropriate solution.
- Ensure store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
- Partner with community businesses and organizations to promote Goodwill's mission.
- Lead the development and training of store Team Members.
- High School Diploma, GED, or equivalent work experience.
- One-year work experience in Retail Management required.
- One-year customer service experience required.
- Proficient in Microsoft Office Suite.
- Ability to pass a background check and drug screen, where applicable for position.
- Ability to speak and read English proficiently.
We offer a comprehensive Total Rewards package, including medical, dental, vision, 401(k), and paid time off. We are committed to providing a positive and inclusive work environment that values diversity and promotes success.
Goodwill of Central and Northern Arizona is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to making our website accessible to all users and will provide reasonable accommodations to assist with the application process.
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