Food Service Assistant

5 days ago


St Petersburg, Florida, United States Shells Seafood Restaurant Full time
Job Requirements

We are looking for a reliable and efficient Server to join our team at Shells Seafood Restaurant. As a key member of our service staff, you will be responsible for providing exceptional customer service, ensuring seamless food and beverage delivery, and maintaining a clean and welcoming dining environment.


Key Responsibilities:
  • Greet Guests (Within 1 minute), introduce self, and present menu specials in a timely and professional manner.
  • Follow Points of Service.
  • Suggestively sell additional menu items that will complement the Guest's order.
  • Properly enter Guest's food and beverage orders into the POS system to ensure accurate orders.
  • Check food and beverage orders for accuracy, add garnish to plates, and insist that all products meet standards for presentation, taste, and temperature.
  • Run food and beverages to the Guests according to proper serving procedures.
  • Maintain a clean work environment by completing side work.
  • Pre-bus tables (removing empty glasses and plates)
  • Assist in seating Guests at tables, answering the phone and taking To Go orders.
  • Anticipate Guest's needs and contribute to the Guest experience (refilling drinks, helping prepare plates, etc.)
  • Conduct follow-ups with Guests to assess food and beverage quality, additional requests, etc.
  • Check IDs for drinking Guests, handle intoxicated Guests in the proper manner.
  • Pick up debris off floor and clean up spills promptly.
  • Handle Guests' complaints following Shells Recovery Standards.
  • Present Guests with their checks, collect payment and return change and receipt to the Guest.
  • Thank Guest for dining at Shells to promote return visits.


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