Catering Operations Coordinator

3 weeks ago


Pasco, Washington, United States Fogo de Chão Full time

Catering Specialist Role at Fogo de Chão

We are seeking a skilled Catering Specialist to join our team at Fogo de Chão. As a Catering Specialist, you will be responsible for coordinating catering operations, including pickup and delivery orders, and facilitating activities to enhance the Guest experience with all catering events.

Key Responsibilities:

  • Guide Guests through catering menu, offerings, and pricing, and lead and assist with the planning of their menu and order.
  • Lead service and schedule all catering pickups and deliveries, ensuring timely and accurate execution.
  • Confirm all details of each catering order with the Guest prior to the event date, including menu, pick-up or delivery time, delivery type, packaging needs, special requests, and delivery special instructions.
  • Execute all catering orders and deliveries with the highest standard of organization and accuracy, providing a hospitable experience throughout the process.
  • Train Assistant Catering Specialists on Fogo service standards and escalate guest and team questions, concerns, issues directly to management immediately.
  • Stay informed about all company marketing and promotional activities and coordinate and attend local events as requested.
  • Adhere to all Fogo safety rules and guidelines and perform all reasonable tasks assigned by management.

Benefits:

Full-time, hourly Team Members are eligible for Medical, Dental, and Vision insurance, as well as company-paid Life Insurance and Short-Term Disability. Part-Time Team Members are offered a Minimum Essential Coverage (MEC) Health plan, Dental, Vision, Short-Term Disability, and Life Insurance, as well as enrollment in voluntary benefits, including Pet Insurance, Legal, and ID Protection.


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