Department Manager

4 weeks ago


Newark, Delaware, United States Barnes & Noble Education, Inc. Full time
Job Title: Department Manager - General Merchandise

Barnes & Noble College is seeking a highly skilled and customer-focused Department Manager to join our team in the General Merchandise department. As a key member of our retail operations team, you will be responsible for managing daily activities, ensuring a high level of customer service, and driving sales growth in the General Merchandise department.

Key Responsibilities:
  • Manage daily activities of the General Merchandise department, including visual merchandising, inventory management, and customer service.
  • Develop and implement strategies to drive sales growth and improve customer satisfaction in the General Merchandise department.
  • Provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Collaborate with the management team to achieve store goals and objectives.
  • Ensure a high level of store appearance and maintenance, including visual merchandising and inventory management.
Requirements:
  • 2+ years of experience in a retail setting, preferably in a management or buyer role.
  • High school diploma or equivalent required.
  • Excellent customer service and communication skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Strong problem-solving and interpersonal skills.
Benefits:
  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • Employee discount program.
  • Commuter benefits.
Physical Demands:
  • Frequent movement within the store to access various departments and products.
  • Ability to remain in a stationary position for extended periods.
  • Frequent lifting and occasional reaching, stooping, kneeling, crouching, and climbing ladders.
COVID-19 Considerations:

Barnes & Noble College is committed to providing a safe and healthy work environment for all employees. We comply with all applicable federal, state, and local requirements and/or recommendations regarding social distancing and sanitizing.


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