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HVAC Service Representative

4 weeks ago

Phoenix, Arizona, United States One Hour Heating and Air Conditioning Full time

Job Summary: We are seeking a skilled HVAC Service Representative to join our team. As a key member of our customer service team, you will be responsible for answering incoming client telephone calls and assisting with the supervision and dispatching of all scheduled service and maintenance calls.

Key Responsibilities:

  • Answer incoming client telephone calls and provide exceptional customer service
  • Assist with the supervision and dispatching of all scheduled service and maintenance calls
  • Notify clients ahead of time if the technician is not going to arrive within the scheduled time window
  • Make outbound calls to club membership clients to ensure they are satisfied with any repairs

Requirements:

  • High school diploma or equivalent required
  • Above-average verbal and telephone communication skills are essential
  • Must have good computer software skills
  • Prior customer service experience preferred

Compensation: Salary based on experience: $13-$15 per hour

About Us: At One Hour Heating and Air Conditioning, we value our employees and offer a competitive compensation package, flexible scheduling, and opportunities for career growth and development.