Field Service Professional
1 week ago
Midco is the leading provider of reliable, high-speed internet via fiber and fixed wireless technology, serving 460,000 homes and businesses in 400 communities across the Midwest.
Salary and Benefits$20 per hour starting pay, with opportunities for career advancement and quarterly bonuses. Additionally, employees enjoy free Midco internet and TV, a generous 401(k) match, and paid time away from work programs.
Job DescriptionWe are seeking a highly skilled Field Service Professional to join our team. As a key member of our field operations, you will be responsible for installing and maintaining our cutting-edge technology to deliver exceptional customer experiences. Your primary duties will include:
- Performing installation work, including voice, video, and data installs, and service changes and disconnects in customer homes and places of business.
- Troubleshooting and repairing services from tap to Customer Premise Equipment (CPE), and signal leakage repairs.
- Maintaining records, including daily logs and gas sheets.
- Recording all required information on work orders, surveys, and referrals.
You will also have the opportunity to promote cable, internet, and other Company services to customers, educating them on the proper use of Midco's services.
Required Skills and QualificationsTo be successful in this role, you must possess:
- A high school diploma or equivalent.
- A current and valid driver's license with a good driving record.
- The ability to work effectively in a fast-paced environment, with strong problem-solving and critical-thinking skills.
In addition to a competitive salary and benefits package, we offer:
- Free Midco internet and TV.
- A generous 401(k) match.
- Paid time away from work programs.
- Opportunities for career advancement and professional growth.
At Midco, we are committed to delivering exceptional customer experiences and being a force for good in the communities we serve. We believe in fostering a positive work atmosphere, where our employees can thrive and grow professionally. If you are passionate about delivering top-notch service and want to be part of a dynamic team, apply today.
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