Senior Customer Training Specialist

4 weeks ago


Edison, New Jersey, United States Visby Medical Full time
Job Overview

Visby Medical is seeking a highly motivated and experienced Senior Customer Training Specialist to join our Training Department. In this role, you will be responsible for developing and delivering engaging training programs to ensure alignment with the company's goals and objectives.

Key Responsibilities:

  • Develop and deliver training programs to customers and internal stakeholders
  • Collaborate with cross-functional teams to identify customer training needs and develop relevant training content
  • Conduct training sessions using virtual and in-person formats
  • Assist in coordinating logistics for training sessions
  • Ensure compliance with regulatory requirements and industry standards
  • Provide expert guidance and support to customers and Sales Managers

Requirements:

  • Bachelor's Degree in a life science or health science discipline, or Healthcare degree, or equivalent years of experience in the healthcare field
  • 5 years of experience delivering training to both technical and non-technical users
  • Ability to confidently articulate and communicate scientific concepts to both technical and non-technical audiences

Preferred Qualifications:

  • Demonstrates intrinsic motivation and a customer-centric approach
  • Proficient in delivering compelling presentations using video-conferencing platforms
  • Quick to grasp new concepts and eager to tackle the challenges of mastering novel techniques

Visby Medical Offers:

  • Competitive salary range: $90,000 - $105,000
  • Comprehensive health insurance through Cigna or Kaiser
  • 401k match and flexible paid time off

About Visby Medical:

Visby Medical is an ambitious, well-funded late-stage biotech startup. We believe that the unique contributions of all Visbees is the driver of our success. We never discriminate on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, pregnancy or related medical conditions, sexual orientation, gender identity or expression, age, disability, medical condition, genetic information, marital status, or military or veteran status.



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