Store Operations Manager
3 weeks ago
Job Summary
We are seeking a highly skilled and experienced Shift Lead to join our team at Walgreens. As a Shift Lead, you will be responsible for overseeing the daily operations of the store, ensuring that all tasks are completed efficiently and effectively.
Key Responsibilities
- Open and close the store in the absence of management, ensuring that all systems are started up and cash handling is accurate.
- Complete product returns, order voids, and customer refunds, as well as provide change as requested.
- Model and deliver a distinctive and delightful customer experience, engaging with customers and resolving any issues that may arise.
- Assist with and coach other team members to work with warehouse and vendor ordering processes, including opening the backdoor for vendor deliveries.
- Responsible for registering all related sales on assigned cash register, including records of scanning errors and price verifications.
- Assist manager or assistant store manager in reviewing order exceptions and assisting in reverse logistics.
- Maintain accurate inventory counts and ensure that the Outdate program is followed with team members.
- Responsible for basic department pricing and making daily price changes, ensuring proper signage is displayed at the store.
- Assist with bookkeeping activities, including cash reports and cash counts.
- Assist with exterior and interior maintenance, ensuring a clean and neat store condition.
Requirements
- One year of prior leadership, supervisory, or retail key holder work experience.
- Must be fluent in reading, writing, and speaking English.
Preferred Qualifications
- Knowledge of store inventory control.
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